They may reason that when sales are conducted offsite the seller (you) can avoid paying transaction fees. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. Check the email subject line carefully; eBay never sends a subject line stating, . Check to see if the image used to show the item is being used on other listings as well, or if its, There is little you can do to protect yourself if the item isnt covered by the money-back guarantee, so investigate the. Follow these steps if you think your item is counterfeit: If you believe your item is counterfeit, or isn't as described, contact the seller first. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account. Disputing the chargeback can take a lot of time and hassle on your behalf. If you find an item on eBay that you think is fraudulent, report the listing directly. During his time at Insider, Amir previously handled deals of the day coverage, and worked as a generalist writing hundreds of reviews ranging from phone cases and headphones to bed sheets and blenders, and has also covered major shopping holidays including Amazon Prime Day, Black Friday, and Cyber Monday. Scammers know this and will sometimes offer high quality, brand-name items for sale at a very attractive price. I then pack it and send it to E bays Global Shipping in Kentucky and send the tracking number to the buyer. Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. Please refer to the actual policies for terms conditions and exclusions of coverage. They report sellers selling authentic items while allowing others to sell fake items and even make thousands of dollars off of something as dumb as a box of McDonalds chicken nuggets. ** Free trial offer can only be redeemed once per customer. We welcome your feedback. My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. PayPal Seller Protection exists to help sellers trade confidently on eBay. eBay is full of listings for legitimate high-quality items. eBay are only concerned with issues that affect their own profit margins. Scammers are hoping that youll assume the shipment was a mistake and return the package. I take good photos of the items and make sure to include the Minifig Companys trademark in the right leg. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. Never do this as it can compromise all of your accounts, passwords, and sensitive data. Get Exactly What You Want On eBay So, I cancel the order and sent in a statement. Do not relist them. Common eBay scams and how to avoid them | WeLiveSecurity Why does eBay knowingly allow the sale of fake goods? Investigating the Fake eBay Market for $25,000 Beanie Babies - Vice Software, music, movies and other media must be original and not unauthorized copies. "As with most things, if it's too good to be . Try to avoid buying items in categories that arent covered by eBays money back guarantee. Then you go on to say that the items are not available on TMCs site. eBay sellers can no longer use PayPal under new terms We frequently receive products free of charge from manufacturers to test. I don't use the eBay app. Counterfeit goods are not allowed on eBay. Examples of counterfeit products include: A replica handbag, watch or pair of sneakers. I called eBay and they said if the listing is even believed to be 99% real that 1% can still have the listing removed. - last edited on Im concerned this is a scam. Report an item or listing | eBay How eBay Authenticate Works for Both Buyers and Sellers - Insider The buyer is covered by ebay's money guarantee so can return it for a full refund if they so wish. When theres an issue with your purchase and you reach out, theyll claim they need personal data or financial information before they can fix your order. To protect sellers from dishonest buyers who claim they never received their package, eBay requires a valid tracking number for each sale., But shady sellers can intentionally send a fake package to the wrong address so that they can provide a real tracking number to both the buyer and eBay.. If your item is eligible for eBay Authenticity Guarantee, it will be automatically added to the program at no cost. I am not really sure what to do about the TMC Minifigs who do not have a trademark, and I am concerned about it because one of my last items to get flagged didnt have a trademark because it was produced 4yrs ago. Well, eBays email claims they are educating me as to why my items that I have receipts/invoices for are fake. The email will state that the payment will be released to you once you have proven that the goods have been sent. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. If its not, contact eBay to report that the item doesnt match what was in the listing., Dig deep into a sellers reviews. I have had a few people say they didnt receive their orders when I know I sent out to all of them. But is it safe? If so, they have an obligation to be TRANSPARENT with their sellers because the sellers are the reason why eBay makes money! Remember that if an offer looks too good to be true, it probably is. Get ExactlyWhat YouWant On eBay. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. No, this would never have happened to me because I don't list fakes, and as pointed out by katzrulz15 your items are considered fake when you list them as Lego. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. When your item is purchased, you get paid and eBay handles shipping the item to the buyer. But bottom line, eBay pulled your lisitings, you relisted, eBay pulled them again. Disclosure: This post is brought to you by the Insider Reviews team. Full access to plan features depends on identity verification and credit eligibility. Buying Fake Stuff on eBay and What to Do About It If you think an item might be fraudulent, you can look for clues in the sellers history, feedback, and inventory., Here are some red flags that could indicate a scam listing:. Heres how these common eBay scams typically play out: eBay scammers post popular or hard-to-get items. I have been talking to someone with same story Im trying to buy a car. Soon afterward, youll be contacted by scammers pretending to be from PayPal, asking for postal tracking numbers. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. So what you are saying is that I am in a lose-lose situation. Lego is really protective of their wares and their products. In the news: Jamie Blue of Cameron, North Carolina, purchased an above-ground pool on eBay but it never arrived [*].. If the receipt does not come from a reputable dealer, like a Coach store, Nordstrom, or Bloomingdales, it may be fake. Because eBay functions as an intermediary between private buyers and sellers, the idea of building an online reputation on the site is pretty important. What Happens If You Get Caught Selling Fake Stuff on eBay? eBay UK - eBay Safety Centre: Counterfeit items In those cases, try to buy from an established eBay seller with a long selling history and lots of positive feedback. When you buy through our links, Insider may earn an affiliate commission. What another seller is doing is not relevant to the status of your account. If you do, you will be permanently banned and never be allowed to sell on eBay again. Be aware and act cautiously as financial dealings online can be risky no matter how careful you are. Always contact and interact with sellers using eBays platform. Some sellers dont even have the trademark in their photos and they still sell their items without getting suspended. 471 Mar 10, 2009 #1 I just got a very disturbing email from a buyer claiming my authentic item was a replica. Document everything throughout the purchase and delivery process. https://www.reddit.com/r/Ebay/comments/gcc0d1/false_accusations_of_counterfeit_items_on_ebay/. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. There was another seller on these boards recently saying the same thing.their 'customer minifigs' were being pulled as being counterfeit. Browse eBay. i think someone is trying to scam me like this to. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? I am upset at eBay because they are not being transparent and they will never tell me what I am doing wrong with my listings. So it can be quite hard to tell the difference between manufacturer approved replicas and fake products. Ok. another thing I can think of is the controller you sell may have the built similar to . eBay Counterfeit Claim, Listing Removed : r/eBaySellerAdvice - Reddit This can include receiving a wrong or damaged item. Counterfeit items include fakes, replicas, and any product that infringes on a copyright. Before I learned about this program, I would have steered clear of buying a watch, bag, or anything else that's highly collectible simply because I'm not an expert in those areas, but with eBay Authenticate, I wouldn't hesitate to do it. Because you may not have been aware of this policy, we're sending this notice to educate you about it and ask that you follow this policy in the future.- Listings that didn't follow this policy have been ended. Thank you sooo much for putting your story on here. You can also contact your local post office to try and determine where the package was delivered (and its weight) to gather further evidence for your claim. The main reason to keep everything communication and payment on eBay is to take advantage of the platform's seller protections and money-back guarantee. While it seems like eBay should cover losses for a scam that is this obvious, there are some specific situations in which purchases arent covered by eBays Money Back Guarantee. These official replicas really look the same as the original product but are only cheaper. If the item is sold for more than $750 the item must have signature delivery proof. This is a major benefit as some sellers on eBay don't offer returns. As a collector of sneakers and fashion, Amir is passionate about all things related to style. Who in their right mind would agree with this level of incompetence? If they can't confirm the authenticity of your item, you'll receive a full refund. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. They then try to trick you into rushing through a purchase so youll ignore any warning signs of a scam. - edited if you receive a counterfit item you use the MBG to open a not as described case to get your money back. Items are only covered by the latter. In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. Ebay will always tell you that our programming won't catch everything, but honestly, that bullshit because if that was the case front page items that have sold hundreds and thousands of product would be pulled first. They receive an eBay order for my product, selling at a discount to undercut me, and receive payment. There's no chance of spending hundreds or thousands of dollars only to never hear from the seller again or to receive a counterfeit item in return (granted, there are protections for that, but it doesn't make getting scammed any less frustrating). I could prove I had been scammed but eBay wasn't on my side Why fight a battle you can not win? Knowing this, some scammers will buy from you and then demand money be sent through private means so that negative feedback wont be left on your account. Dont give eBay sellers your personal information. eBay should explain why they take down my listings and ASSUME they are all fake. Nonetheless, the site is saturated with imitation merchandise. 10:22 AM Once sellers have your money (or bank account information), theyll stop responding to you and never send the item. Requests for additional fees throughout the process for shipping, gas, or other expenses.. I know for a fact they are real products because it comes from a authorized store. Now, the brand is continuing its safe-shopping efforts with a new program called eBay Authenticate. Check the fine print of any listing that you want to bid on, and be sure you understand the sellers return policy along with whether the item is covered by eBays money back guarantee. The online auction site launched in 1995, and scammers have used it ever since. Is there anything else I can do? Whether they know if the item they sold you is real or not, when it's pointed out, they should respond and offer you a full refund. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. We operate independently from our advertising sales team. The buyer gets a good deal and eBay makes a percentage off the sale. Another issue that is unfair to sellers is when eBay calculates the exact shipping costs, but still takes a fee, leaving the seller to make up that loss. Always sign into eBay (or use their mobile app) to find a vehicle, and complete the checkout process directly on eBay. 08:58 AM. If you do, eBay will consider the transaction as returned or refused, which means youre no longer covered by eBays Money Back Guarantee, and you can no longer dispute the sale.. Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. Perhaps the largest scam on eBay is the scam of shipping a falsely advertised item. These items may infringe on someone's copyright or trademark. Unfortunately for you, the item is a replica of the one you sent. A buyer will offer to purchase your item and send a larger payment than required. When the buyer contacts the seller to say they didnt receive the item, the seller claims the tracking information shows the item was delivered so the scammer doesnt have to refund the buyers money. If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. Unfortunately, eBay scams are on the rise, and they occur despite eBays attempts to provide a safe marketplace to buy and sell. Realizing something was wrong, she tried to dispute the charge through her credit card company but was denied because the seller had proof of delivery. Coverage may not be available in all jurisdictions. The email they sent me is below. These items may infringe on someones copyright or trademark. Check the address on the package. Providing a resolution if a buyer reports a problem. If so, look closer. Activity on your account didnt follow our policy. 18-05-2022 7:57 AM. But you have to follow eBays policies to be covered. Give them a chance to sort things out for you. This will help warn other potential victims., If you paid via a different platform, request a refund through the processor. Examples include: Fakes or replicas of brand name items (for example, a purse bearing the Chanel name or logo that wasn't made by Chanel), Bootleg recordings from concerts or other live shows, Unauthorized or pirated copies of movies, videos or software. At first, it might seem foolish to pass up a generous offer, but often its a trap. You attempt to return an item; but the seller doesnt follow the policy as stated in their listing. These are printed bricks (may or may not be lego bricks) from the site you indicate you bought from. Why does Ebay allow the sale of counterfeit goods? By clicking Sign up, you agree to receive marketing emails from Insider If you have been scammed, well show you the steps you can take to report it. You can also ask the seller to show you proof of authenticity. The listings will often state that the item is authentic and include photos (stolen or faked) that will lead you to believe youre purchasing the real thing. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. They say its to cover additional shipping costs, as they suddenly need it sent to a foreign country (often Nigeria, although not always). The scammer will ask for the victims gift card number to use as payment. Some of this advice may be second nature to you, or may not apply to all sales. In this case, the con artist is often assuming the identity of a legitimate seller whose. It seems they are suing me in Pennsylvania, but I live in Canada, so I dont think I can even make it to the court date set ( I think in the documents it says Nov 26, but theres a lot of legal terms . Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. Did Scammers Use Your Credit Card? This guide will tell you about the most common eBay scams, what to look for, and how to protect yourself. Before buying, contact the seller through eBays messaging system to ask for additional information to help you verify that its not counterfeit. Ebay does not peruse listings and determine which ones to take down or not to take down. I don't think those brands team up on the same day to find a fake listing. If you still need help, let us know your problem. If its yours, open the package to see if its the item you ordered (or includes a receipt for the order). Scammers know theyll have a better chance of scamming you if they can get you on the phone. This does not drive our decision as to whether or not a product is featured or recommended. They remove it and tell you not to relist. Take These 10 Steps Now! It is their site, their rules. Simple. I emailed the buyer my invoice and packing slip proving item was authentic.she has yet to get back to me. We don't allow counterfeit items or unauthorized copies to be listed on eBay. Ebay does what a VERO member reports; as follows: This is a VERO (Verified Rights Owner) takedown. While some legitimate designer items are made in China, do your research to determine which ones. Sellers of popular and desir. If you've come to terms with never owning your dream watch or designer handbag because of an egregious retail price, eBay Authenticate can make it a feasible reality. Any listing removed was a warning. E bay in many cases are making more profit than the sellers. Why won't my eBay items get any views? - Quora A buyer from Europe orders at item and pays for it. In my 8 years selling in this account, I have been warned about selling two different DVDs alleging they were boots; neither were, but I desisted. But I want to clear something up here: With all the strides the company has made to protect buyers, that reputation is undeserved. I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. Buyer claims my authentic item is fake! Now what? - PurseForum The money will be recovered from you and you will be charged an additional chargeback fee (thats $20 for PayPal, individual credit card companies vary). I don't think it was from a vero member because it was two listings from different brands. The seller offers to handle the shipping process and set it up (usually, its the buyer who has to take care of this step). They are giving me zero evidence as to why my items are fake. I feel like eBay never has the sellers side and we are the one who makes them their money.