Now we will wait and see. Norwegian Cruise Line canceled a majority of its Baltic sailings on the Norwegian Getaway.Some cruise lines are forgoing modification and canceling their itineraries outright. CruiseMapper provides you with free of charge schedules with listed cheapest ticket prices per person per itinerary. In 2021, the cruise line plans to launch their seventh ocean ship, Viking Venus. But they did keep $300 total unrefunded - $100 each cancellation penalty plus $50 each air penalty. ), Minnesota syphilis infections up sharply last year, according to state data, Why hemp farmers worry about MN legalizing cannabis, Forever chemicals exacerbate water issues in Lake Elmo, development still on pause, Retiring Stillwater Area High School teacher, falcon expert Andy Weaver brought science to life, Gammelgrden Museum in Scandia marks 51st year, a luxury cruise from St. Paul to New Orleans, the first departure from St. Paul toward St. Louis, Mo., on Sept. 3, Five questions Wild must answer this offseason, Norman Quack's Chophouse closes its Stillwater location, For sale: A green thumb's house on Summit Avenue (with a conservatory! Use down arrow key to expand the menu and up arrow key to collapse the menu and hit enter to select the link, Do Not Sell or Share My Personal Information. Now we worry Viking will not be solvent enough to refund us if we wait too long to request it. The first Viking River Cruise I took was the Rhine Christmas Market Cruise with my sister. Europe's Drought: Will It End River Cruises? - Out Traveler Best New Cruise Ships and Itineraries for Alaskan Cruise! Meanwhile, sporting events were moved from Russia. Whether the company is primarily struggling with the national labor shortage, delayed staff trainings or physical considerations such as supply chain issues impacting particular staterooms remains unclear. Terms & Conditions - Viking Cruises - My Viking Journey If the Omicron variant is giving you enough anxiety that delaying your cruise, there is usually an opportunity to cancel your cruise thanks to more flexible policies from the cruise lines. We had two ports of call, aka shore days, in Liverpool and Falmouth. My take away is that it depends who you speak with and which supervisor is working the day you call. as I mentioned, the earliest we would be able to cruise if we don't end up doing our Oct '20 one is fall of '21, if there are any left, and at that point, Viking will have held my whole full payment for over 2 years. Little more than a week ago, just four days before the first trip of the Viking Mississippi from the Mississippi Rivers headwaters to its mouth, the company informed them by mail that their reservation had been canceled. Curiously, in August 2021, Viking OCEAN announced a double world cruise 2023-2024 with two ships sailing on an identical itinerary from Florida to the UK. Thank you for this. So far, only one line -- Avalon Waterways -- has cancelled its Main and Danube voyages for the rest of the year. Recent updates have been made to cancellation schedules and refund guidelines for various cruise lines. Recently I have tried to get the final payment pushed back a month or so no luck. The luxury river cruise line, Scenic, scrapped all of its 2022 Russia cruises. My opinion has not changed, I think it would have been better to not let this cruise go ahead. Viking Mississippi will be a brand new ship that is designed specifically to sail on the Mississippi River offering all of the great features their Longships have in Europe. Cruise Critic. Viking River Cruises has chosen to modify the itineraries of river voyages that include Austria. Europe's drought could signal the death of river cruising - CNN We look forward to exploring the world with you, whenever and wherever you choose to sail with us. Not yet, I am trying to get in touch with my Agent right now. "Cruise Lines Cancel Scheduled Stops in Russia, Ukraine." Featured review. Heres Why Im So Excited, Aurora Expeditions' Newest Ship Is Specifically Designed for Sailing Antarctica, The 8 Best Cruises for Solo Travelers of 2023, Hurtigruten Announces Three New Pole-to-Pole Cruises in 2023. Viking River Cruise Postponed Again????? - Cruise Critic Community The woman at Viking DID offer us 125% FCC. Viking River Cruises. Every dollar paid for cruise, air, taxes, fees or surcharges can be paid by echeck, including regular-priced itineraries and airfare, any special offers or Viking Air Plus services. Fleetwide operations were planned to resume on October 1, 2020. Viking River Cruises review: - ComplaintsBoard.com Should you wish to change your reservation, you can choose which policy works best for you: Vikings Risk-Free Guarantee or standard cancellation policy. UPDATE: Harvey Wasserman tells News 6 he has accepted an offer from Viking to refund his wifes portion of the cruise. But Baden-Wrttemberg may follow too. 2023-2025 RIVER CRUISE AND AIR SAVINGS: Offer applies to bookings made from April 1-30, 2023. Itappears the rule at Viking is that if you are a TA or speak with the right person the policy is changed. With Russias invasion of Ukraine creating an active war zone in the Baltic, Viking River Cruises, Atlas Ocean Voyages, Regent Seven Seas Cruises, and Oceania Cruises all canceled port stops or full itineraries in the region. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies . MSC Cruises, which had four ships scheduled to call in St. Petersburg beginning this May, announced it had suspended all Russian stops and was in negotiations for possible alternative options, including Stockholm, Helsinki, and Tallinn. 125% Future Cruise Vouchers: The Ultimate in Flexibility and Value. All affected bookings received a 125% refund in FCC with rebooking or 100% monetary refund. No preferential treatment regarding paymentis shown depending on who you are or who you know. With Russia's invasion of Ukraine creating an active war zone in the Baltic, Viking River Cruises, Atlas Ocean Voyages, Regent Seven Seas Cruises, and Oceania Cruises all canceled port stops or . "Norwegian Cruise Cancels Sailings to Russia, Ukraine Ports." My post referred to us using a travel agent. Viking Elbe River Cruise Canceled. On September 12, 2023, departs Longitudinal World Cruise II . My Trip - Updates on Current Sailings - Viking River Cruises They saiid that they are going to make a decision in the next 24 hours and will email everybody as soon as they make a decision. Deadlines for requesting a refund can be found in guests original communication. Being a retired infection control nurse I would be very surprised to see European river cruises happening at all this summer. I am falling behind with the news. We will be doing the Rhine in December on Crystal. I read all the books of Mark Twain, said Frohnert, a former St. Paul resident who now lives in Rochester, Minn. Over the 56 years weve lived in America, mostly Minnesota, we have traveled to over 85 countries., The only thing left that we wanted to do was to sail up the Mississippi, she continued. Announcing Our 2023 Cruisers' Choice Award Winners! Just wanted to add the Cruise Critic editorial team is working hard to try to get answers from all the major river cruise operators now that Austria has gone into lockdown and Germany may follow. Risk-Free Guarantee: How it Works. With many Christmas markets closed, river cruise lines cancel sailings Just wanted to add the Cruise Critic editorial team is working hard to try to get answers from all the major river cruise operators now that Austria has gone into lockdown and Germany may follow. Viking is monitoring the situation and evaluating other itineraries that call in Russia this year, which the line says will require modifications. @CincyAL, Viking "acts more like a bank" because some travelers LET THEM. Oceans; Expeditions; 0 Is there Internet access on board the ship? On June 10, 2022, the U.S. announced it is eliminating the COVID testing requirement for air travelers to enter the country. I think that Crystal canceled all remaining cruises - smart move as there isn't "enough" to see with VIE out of the game. The final balance is due based on offer at We need twin beds; is this possible? If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. Are they giving you the option of a refund if you cancelled due to the itinerary change? I could see tying your full payment to receiving a scaled amount of OBC or FCC, but to hold my money with nothing back in return is akin to using the inside of your mattress as a savings account. Here Are all the Cruise Lines That Have Canceled Russia Sailings Viking takes delivery of newest ocean ship | World of Cruising March 17, 2022. The luxury river cruise line, Scenic, scrapped all of its 2022 Russia cruises. The longer/71-day itinerary visits 33 ports . For sale: A green thumbs house on Summit Avenue (with a conservatory!). When I inquired about how we go about rescheduling a trip in the future, if we even want to, the response was to check everyday and maybe there would be a cancellation, Richard Pletcher said. If you go on Facebook, there are many people who were dumped. The 386-passenger ship, custom-built for the river, departed St. Pauls Lamberts Landing as planned, but the Pletchers were not aboard it. 2 Viking River Cruises canceled all Russian river cruises and its planned Kyiv, Black Sea & Bucharest routes this year due to the events. The very first cruise that Arleen and I did together was through the Panama Canal, Wasserman said. Helen Prochilo of cruise specialist Promal Vacations calls European river cruising "the hottest thing we are selling this year." A little too hot: Although none of her clients have been affected yet, she says that among her fellow agents, one had a client's cruise canceled this week, and another had their itinerary adjusted. Stay current with special offers, news and destination-focused content. Calls to St. Petersburg will be replaced by destinations in Finland and Estonia. I realize that to this point Viking has offered a generous cancellation policycancelup to 24 hours prior and receive a 125% FCC. Cancelling your river cruise with Viking - River Cruising - Cruise Generous closets, plentiful USB ports and US/EU outlets, plush robes and slippers add to your comfort. Simply click on the name of your cruise line below to get the details. This is what they sent for our cruise that leaves 11/25. I realize it's too late if one already agreed to pay over a year in advance, but when booking future cruises with Viking, insist on a different final payment due date. Great to hear Viking allowed you to cancel via telephone; the booking contract stated they required it to be in writing. Dreaming of and Planning for Future Travels with the Ultimate Flexibility and Value, Do Not Sell or Share My Personal Information, After 24 months, if you are unable to use your. I feel no loyalty to them. Our top priority is always the well-being of our guests, our crew and the communities we visit, the company wrote in a statement earlier this month. Any positive case adds to our count, anyone who needs medical attention takes the personnel away from the locals, be it river cruiser or mountaineer. Travel Pulse. It might just push us to get a cash refund now and look for someone else. Frederick Melo was once sued by a reader for $2 million but kept on writing. So May 20th now. Viking has had OUR money for over a year, and still hanging on to it. country, 12 days But, when I contacted Viking yesterday, it was through their chatbot, and the agent was unbending. Reviewed 15 August 2018 via mobile . Viking is still trying to figure out what they will do about rescheduling cruises for that year. "Our mission is to help Americans better know and understand our neighbors through travel," Steves wrote in a blog post from late February. Further details can be found here. I just did not see it in hercancellation confirmation email and thought it was lost. Russia has banned UK airlines from its airspace in response to the UK doing the same for Russian carriers as part of a raft of sanctions slapped on Russia in response to its aggression in Ukraine. Sober home operators oppose regulations in MN House bill, state officials say changes necessary The language barriers are real and the country is vast. And when travel is less complicated, we are ready to resume operations and explore the world in comfort, again. The Centers for Disease Control and Prevention has determined that such a measure is no longer necessary, citing that the pandemic has shifted to a new phase because of the effectiveness of vaccines, therapeutics and high rates of immunity at the population level in the U.S. For the Danube, I fully agree with you purrlinda. Fully refunded were also all prepurchased through Viking packages and services. Reservation changes under the Risk-Free Guarantee will be reimbursed in the form of a Risk-Free Guarantee Future Cruise Voucher in the amount of 100% of all monies paid to Viking. We are currently on this ship, wrote passenger Dean Siddons on the Facebook page, during a trip to St. Paul on Sept. 15. February 24, 2022. A Viking spokesperson said: The safety and security of our guests and crew is always our top priority. Here you can compare all Viking cruise ships and their itineraries, destinations, and departures dates. Owned & operated fleet, with the best docking locations in Europe. Our money was refunded by Tuesday. Our hearts go out to all those impacted by the devastating tornadoes across Mississippi and Alabama. Maybe even mention that upfront----would they want to lose a sale over this policy? I'm afraid they won't cancel and we'll end up floating for days on end We are literally are in the same boat as you. Itineraries include voyages to the Antarctica, the Arctic and the Great Lakes in North America. Asking for our understanding, loyalty and continued support. The Carnival Sunshine, part of Carnival Cruise Lines' Caribbean fleet. Viking River Cruises Cancellation and Refund Policy As they're a private company details of things like their financing and debtaren't all that visible, but it seems they didn't useall their own money to pay for at least one of their ocean fleet - it's not a coincidence that Viking Sun was namedin Shanghai. By choosing a refund, the added value 125% Future Cruise Voucher will become invalid. We have a cruise in Oct, and like you, they have held our money for a year already. In March-April 2021, Viking OCEAN announced plans to restart operations with. The elegant boulevards and grand monuments of Paris. The ships will sail everywhere from Antarctica to the Great Lakes to Ireland and Norway. air is received. Carnival announced via Twitter they will be swapping Russia out of all current cruise itineraries in the coming week "once alternative ports can be confirmed." Then in 2022, they expect the debut of two new expedition ships, Viking Octantis and Viking Polaris. Viking Neptunes World Cruise itinerary offers overnights in 11 ports, including Auckland New Zealand, Sydney NSW Australia, Benoa Bali Indonesia, Saigon Vietnam, Singapore, Yangon Burma, Colombo Sri Lanka, Mumbai India, Haifa Israel, Istanbul Turkey and London-Greenwich . All three companies said they are working to confirm replacement ports and will advise impacted guests and travel advisers as soon as possible.. We are still awaiting a decision by Tauck on our Brussels to Amsterdam cruise December 13-20. Viking acts more like a bank taking FULL deposit as much as 2 years out. Cruise itself starts 11/25I just sent chat to Viking re: Austria in lockdown for ALL starting 22nd no activities or businesses will be open. Today, 1/22/22 I contacted Viking Cruise lines about canceling a river cruise to France for this June, plenty of days before the cancellation date, and was told that I could not get ALL my money back. Read Also: Which Cruise Line Is Best For Kids. "Updates on Current Sailings." But thoseshould be the rare exception rather than the rule. But did cancel some optional excursions and pre paid gratuities just to get a head start in case we do cancel the entire cruise. Im hoping they cancel rather than making us make the call. Powered by Invision Community. I even took a picture at night showing the lighting from the ceiling. As the conflict in Ukraine continues, cruise line after cruise line has altered itineraries with stops in Russian ports or canceled voyages entirely. Recommended Reading: Where Do Cruise Ships Dock In Crete. I have to correct this mistake. In 2023, celebrating the companys 25th anniversary, Viking EXPEDITIONS offers Longitudinal World Cruise I. Vikings expedition ships will have everything from zodiacs to two six person submarines . Since weve been together last 37 years weve done an enormous amount of traveling, Wasserman said. TA's have no problem getting better terms. Just my humble opinion. I wouldn't think so. Calls to Viking for comment were not returned this week. The Pletchers arent the only couple who have been bumped from Vikings new Mississippi River cruises at the last minute. Question is, will we (Germany) be next? I am glad I don't have anything booked but do know some who do and wish the cruise lines would just cancel. Journey with the world's #1 river cruise line. Both packages are priced from USD 50000 per person . Sounds bad, here is one report: https://www.euronews.com/2021/11/24/slovakia-becomes-the-second-european-country-to-go-into-lockdown-as-covid-cases-surge. None of these would normally be on the ship. @californiagirland @clojacks, did you folks use a travel agent or were you dealing with Viking on your own? I tried doing as you said and they wouldnt budge. The cruise company said they had already notified passengers and travel partners with affected departures. She clarified that we did indeed get that as FCC also. We are booked on Viking Vali beginning in 2 days with extension in Amsterdam and at the end in Budapest. This policy in itself is really really pushing me away from Viking, and we had really been eyeing them up for an Australian cruise. jAi Viking River Cruises : does not do the right thing when things go wron. Catherine Frohnert and her husband, both in their 80s, booked their Viking trip on the Mississippi River in 2019 and paid for it in early 2020, only to learn this month that their reservation from New Orleans to St. Paul had been canceled. 125% Future Cruise Vouchers - Viking Cruises 10 Best Alaska Cruises for 2022! The 65-day itinerary visits 29 ports departs from Buenos Aires Argentina, visits the Antarctic Peninsula, continues northward around Cape Horn, along South Americas coast , passes through Panama Canal, then up to Mexico, Florida USA, NYC New York, Canada and via St Lawrence River to Ontario and via Detroit MI, ending in Milwaukee WI. Will Viking River Cruises Be Cancelled? - River Cruising - Cruise | 5 INTRODUCTION Your contract is with Viking River Cruises UK Limited, a company registered in England and Wales (Co. No.01283655) whose Needless to say, my response did not include any of these qualities.. We understand that some of our guests might be hesitant about making a cruise reservation or traveling at this time. So my TA will probably want it Mid May but I will hold out as long as possible. will apply to such cancellation or amendment and you will be provided with the options set out in clause B.2.1 in these Booking Conditions but no other compensation will be payable. But they did keep $300 total unrefunded - $100 each cancellation penalty plus $50 each air penalty. hbbd```b``"WH R,>!"A$}&MP*%&H@q';bW2;?MLL9 n? Cruise Industry News. Applies primarily to bookings containing 1-30 persons and bookings with conference made online and where none. Sharkster, I believethat you were able to delay your full payment,but our experience was entirely different. Yesterday was 22 days so I called. endstream endobj startxref If not worse in a time when the markets were growing. Fortunately I have many choices for river cruises and can speak with my wallet. I had one situation where I got SBC for paying at booking for a cruise 11 months out. @garlinn decided to cancel, which leaves another poster. Payments can be made in My Viking Journey. Therefore, as of today, we have canceled all 2022 tours that include a stop in Russia.". TA's have no problem getting better terms. This inconsistency of when full payment is due,as illustrated by theabove posts, is exasperatingto me. Just waiting to see what Germany does as well. 19952023, The Independent Traveler, Inc. Special Event: Q&A with Rudi Schreiner, President, Co-Founder & Co-Owner - AmaWaterways River Cruises, Q&A with Avoya Travel: Learn How to Turn Your Passion into Success by Becoming an Independent Travel Advisor. They applied the refund to my balance but said I would still get it back on my Credit Card in the 21 Business Days. Russian stops on Viking's ocean itineraries will be modified, and impacted guests and travel advisors will be notified. It may be that you folks unfortunately booked during that period. The testing requirement lifted on June 12, 2022. :Crystal Cruises is reportedly shutting down US operations, With unrest in Eastern Europe, we have adjusted our voyages, President Alberto Aliberti said in a statement. 125% Future Cruise Vouchers: The Ultimate in Flexibility and Value. My Trip - Travel Information - Viking River Cruises Quite frankly, at this point in time, if I was booked on a river cruise and flying from the US, I would cancel it and come over on a land trip to stay in a mountain self-catering place with food and drink. This has always been Vikings ambition and will remain so. Also Check: How Much Is The Alaskan Cruise. Unlike some other cruise line FCCs, these are fully transferable so if you decide not to use it yourself, you can give it to someone else. They would fly to Italy and take an 8-day Viking River Cruise called "Italian Sojourn," which would travel around Italy's . I understand what the written policy is stating, however this was the offer to us. They then said it is 21 Business days. With shutdown, 21 Cruise ship company's business days will go to the Summer We and two other couples travelling with us cancelled last Friday. hb```a`` B@V 3G c?!xa 3a9>_X9ZU,%3$En_' Speaking of lighting, the bathroom lighting was spectacular. I believe the 125% FCC is for bookings through the end of April. The same for their Grand European Tour.
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