ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446 . If you have multiple Ulta Beauty Gift Cards to use for your order, you may merge them into one here by scrolling past "Check Balance" to "Merge Gift Cards"! UPS or the U.S. . If you're not completely satisfied with a product for any reason, just return it to any Ulta Beauty store for a full refund or exchange. 2 - Avoid Return Shipping Costs - There is ONLY one way to do this and that is to bring your online purchase to an Ulta Beauty store to process your return. ; Mid Too pushy and select print that ulta if they hope you. This means that if they suspect you are misusing their return policy, returning too much, or being fraudulent, you run the risk of being suspended from making returns in the future. Missing Item? A temporary hold will be placed on the Ultamate Rewards points you've redeemed to pay for your order. Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). Same Day Delivery is a service we offer to deliver beauty from your local store as fast as possible--all through our partner, DoorDash. This is not a charge and the hold will be released once your order has shipped. All orders containing Hazardous Materials must be shipped via Standard and cannot be shipped via Expedited or Premium. Make sure you are logged in on Ulta.com and your Ultamate Rewards Member ID is displayed on your My Account page. Ulta Beauty's policy does not permit the resale of used, damaged or expired products. 11 Facts About the Ulta Beauty Return Policy. Returning Online Purchase back to store Because Ulta doesn't offer price adjustments, you won't be able to get the $12 back. Rainchecks are not available, and we will not ship the item when it is back in stock, as we do not have a backorder system., Looking for an item in store? Shipping outside the contiguous U.S. states may experience longer transit times. The Same Day Delivery order cutoff time is based on your local store's closing time; you'll see that at checkout. If we can't fulfill the portion of your order that was paid for with your gift card, we'll return the money to it when you get your final shipment email. Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud). Your financial institution will place a temporary hold on the funds for your order as it processes. Simply bring the item(s) you wish to return to any Ulta Beauty store and ask one of our associates to assist you in making a return--we'll be happy to help! If you have an Ulta account, then you can also track your return status on Ulta.com. The only exception is if you used your Ultamate Rewards ID at purchase they can look up your receipt through this. Missing Item? *All shipping charges include handling, order processing, item selection, packaging and transportation of items. Please know we are always looking for opportunities to provide added value and the best prices available to our customers and thank you for your understanding.. ulta.com does not ship to international addresses. The same perk applies to purchases you made using the Ulta Beauty app or on Ulta.com. Be sure to review the gift details prior to checking out to help ensure you receive your free gift!. Lose something? The second is to simply log into your Ulta Beauty account using your email address and password. ago erininva 3 mo. We take protecting the integrity of the products we sell very seriously. FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. Use Tab to access the results. Once located, scroll past Store details, availability, and Services menu to Brands in Store. If your return is made after 60 days, you will not receive a refund, but you can still receive store credit. This is one of the famous beauty product companies in the United States and there they have a large number of beauty stores. Buyers review your products. Ulta Guest Services | Ulta Beauty Please note that your order's ship-from location can change between the time your order is placed and when it ships, which may result in a sales tax charge that differs from the original estimate. Your comment was sent and soon will be posted. A service fee will be added for any check return unpaid by the bank. Under these circumstances, Ulta will almost always grant you a refund or exchange. Free standard shipping on any $35 purchase, New and online only! When you join Ulta's Ultimate Rewards Membership program, you'll use your account to rack up points on each purchase. Find many great new & used options and get the best deals for ULTA BEAUTY Mini Luxe Lipstick Mischievous Sealed 0.05 oz at the best online prices at eBay! Ulta's Return Policy Is So Amazing, There's A Lawsuit Over It You can still receive store credit for the item. To checkout, click on the bag in the top right corner. The tax rate is determined by several factors including, and not limited to: the items purchased, the ship-to destination and the ship-from location. By logging into your account, you should be able to find all the verification info you need to get a full refund. If you want to make sure you receive a full refund, then you'll need to be able to prove how much you paid for it. Ulta Beauty's policy does not permit the resale of used, damaged or expired products. Wrong shade? Ulta Return Policy: We Untangle the Mess and Answer Your Questions Under there, you can change your shipping type. If you have questions, please contact an Ulta Beauty store associate or ulta.com Customer Service Representative., To redeem an Ulta Beauty with a valid coupon code, place all items you would like to purchase in your shopping basket. You'll also need to present a valid ID. View full document Receipt Look Up The ULTA return policy currently requires a receipt for all returns and exchanges. Orders placed after the cutoff time will deliver the following day. Final Call Frizz & Static Control Mist & The Curl Party Heated Curling Round Brush, The following text field filters the results for suggestions as you type. Excludes Beauty Services from The Salon, Dermalogica Skin Bar and Benefit Brow Bar. We wish we could extend these special offers far and wide on all of the products and services we offer, but we are often limited by reasons beyond our control. Online purchases can be returned by mail or by visiting an Ulta store. While it is unclear precisely what Ultas return limit is, they do state in their return policy that they reserve the right to suspend returns if they feel the customer is misusing the policy by returning too much, being dishonest, or otherwise going against their rules. . Under there, you can change your shipping type. 3 - Always Try to Return Items (Even if past the return window) - Their policy is pretty lenient and most locations let you return stuff for store credit well beyond their stated . We're all about bringing you a top shopping experience from start to finish. If you didn't get points for a recent purchase, please log into your Ultamate Rewards account and complete this form within 30 days of your purchase to claim a points credit.If you run into any issues while attempting to add your transaction, please contact Guest Services through the options toward the bottom of the page. If you didn't get points for a recent purchase, please log into your Ultamate Rewards account and complete this form within 30 days of your purchase to claim a points credit.If you run into any issues while attempting to add your transaction, please contact Guest Services through the options toward the bottom of the page. Not a member? , Tip: Check the latest tracking links you receive.Sometimes your package is handed to USPS for final delivery. Once ready, press "Secured Checkout". As long as you have your receipt they'll happily process your return without the packaging that came with the item, just make sure you're still in that 60 day return window. If you have multiple Ulta Beauty Gift Cards to use for your order, you may merge them into one here by scrolling past "Check Balance" to "Merge Gift Cards"! Ultamate Rewards Members, remember to log in before shopping! According to Ulta's website, you can return the package to this address: ulta.com Returns Center. Tracking is available through our website, your confirmation or shipment emails, and will indicate the estimated delivery date. To redeem points, click on "Redeem Ultamate Rewards Points". Postal Service insured mail), so you can track your shipment back to us for a truly flawless return. After we have processed your return and issued a refund, we'll let you know via email. Use Tab to access the results, Purchasing our products is the beginning of a long-lasting relationship. Guests will be asked to provide a valid government issued ID (i.e. Rewards points earned on a product being returned will be deducted from your account., If you redeemed your rewards points to buy an item and then return it, those points will be immediately added back to your Ultamate Rewards balance., If you purchased multiple items in a transaction and you only return one item, you will have the proportionate number of points added back to your Ultamate Rewards balance. To checkout, click on the bag in the top right corner. Shipping outside the contiguous U.S. states may experience longer transit times. If you would like the order to be shipped, choose "Ship". Guests will be asked to provide a valid government issued ID (i.e. , Not all online Gift with Purchases are available in store, and vice versa. Receive emails or texts about our latest sales, new arrivals and special offers. However, if you originally used an online payment service (e.g., PayPal), your refund will be made to your preferred credit or debit card or issued as an in-store credit. Online purchases returned to an Ulta Beauty store without the original email order confirmation and packing slip (or cannot otherwise be verified within our systems) are only eligible for exchanges or in-store credit at the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. Even though their policy is great, its still important do your best not to return products unless you have to (or else they may set stricter restrictions like many other companies have done). If your refund is being applied back to a bank card or credit card, expect the credit to appear on your account within 7-10 days after you receive the notification email.. For instance, if you purchased a perfume collection that contained three different perfumes, you won't be able to expect a refund if you only bring in two. Ulta Makeup Returns Policy: All You Need to Know Any item(s) that are canceled and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price. Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). Therefore, these items cannot be shipped to all addresses. With a receipt or loyalty account you can get a refund in your original payment method. If you want to get a full refund, then youll need to return the product to Ulta within 60 days of your original purchase date. Hold onto your Ulta Beauty gift card until you receive your entire order. If you purchased the item online or through the Ulta Beauty app, however, you will not be refunded for any shipping charges. Ulta will look up your Govt Photo ID or your online account to track your order. Please keep in mind that Ulta will process your return without the packaging, so make sure you are still within 60 days. Same Day Delivery may be chosen for applicable stores when on ulta.com through "Pickup in Store" as well. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. You have up to 90 days to return items for a store credit. With Ulta returns, you can bring back products without packaging. But that was that cashier's Hail Mary to save their numbers. We're all about bringing you a top shopping experience from start to finish. An order is attempted, but not successfully submitted. If, for instance, you buy a color of makeup that doesnt end up flattering your skin tone or a hair care product that doesnt work well with your hair, youll always enjoy the option of returning it. To avoid return shipping costs and speed up your refund, you may bring returned merchandise to any Ulta Beauty store. If shopping ulta.com on desktop, this is to the right of the screen. Review your shipping information, payment information and items once again before placing the order. Please know we are always looking for opportunities to provide added value and the best prices available to our customers and thank you for your understanding.. The return policy at Ulta is generous because it allows you 60 days to return an item. However, if you choose to mail your return to Ulta Beauty, we ask that you cover the return shipping charges. Not a member? This will give the option to opt into the gift being wrapped (toggle option), and to include a personalized message with the order up to 250 characters., PLEASE NOTE: Individual items within an order cannot be bagged, wrapped, or boxed separately. Business days do not include Saturdays, Sundays, or holidays. Check your order to make sure that it is not being sent in multiple packages (this would show as having multiple tracking numbers). In all other cases, the refund will be made in the form of an in-store credit. If not, please contact Guest Services through the options toward the bottom of the page. Deciphering the Ulta Return Policy [Top Info] To add a coupon, click on "Enter a coupon code" and enter or paste the code there. bareMinerals, Smashbox, Murad & more. Were not always happy with our purchases whether its the wrong shade or an embarrassing gift from grandma. You can Get a Full Refund for 60 Days. Orders are typically processed for shipment in 1 to 2 business days. Here, you can find your product by first narrowing down to the brand!, If you are on the product page, you may also choose the Check in-store availability option under the Add To Bag button to check in store availability. Ulta has a pretty great return policy - even if you don't have a receipt. Your product is matched with the right category buyer. As long as Ulta can verify the original price you paid for the item, theyll issue a full refund to whatever payment form you used to make the purchase. This allows packages to arrive on Saturday as well as any other business day. They will need your ID, however. Please review the specific exclusions or restrictions with each Ulta Beauty coupon or promotion prior to redemption. Once you submit your order, the funds will immediately be deducted from your Ulta Beauty gift card. Click here for more details. Note, the shipping type defaults to Standard. Under shipping type, you will confirm your payment method and Ultamate Rewards Members will have the ability to redeem points if they would like to! You will not be charged for the out-of-stock item. Overall, Ultas return policy is one of the best out there for beauty brands and we are super thankful. Lost your receipt? You can indeedreturn an item to Ulta Beauty without the boxor original package it came in. All orders containing Hazardous Materials can only be shipped to addresses within the contiguous U.S. states and cannot be shipped to Alaska, Hawaii, U.S. To add a coupon, simply enter or copy the coupon code into the "Enter Coupon" open field. As long as you have your receipt, in most cases, you should have no problem. If needed, you can "Remove" or "Save For Later" as needed. This shipping method is available for shipments to contiguous U.S. states, Alaska and Hawaii addresses only. It's important to note, however, that any item you return to Ulta must include all of the original product components. You will then be responsible for paying for the difference. Ulta Beauty is a popular chain of beauty supply stores. Certain items in your order may be considered hazardous materials (HAZMAT). Rewards points earned on a product being returned will be deducted from your account., If you redeemed your rewards points to buy an item and then return it, those points will be immediately added back to your Ultamate Rewards balance., If you purchased multiple items in a transaction and you only return one item, you will have the proportionate number of points added back to your Ultamate Rewards balance. They generally offer hair, brow, skin, and makeup services, as well as ear piercing. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. Ulta Returns & Shipping Guide