Delivery Details
Grocery Delivery Instructions
The driver with your online grocery order will call you before heading to your address. For convenience of delivery, please add any additional details (like buzzer numbers, access from the side door, basement access etc.) that may benefit the driver in completing the grocery delivery as swiftly as possible. The driver will place the order at your doorstep or the front porch having informed you that your order groceries are here.
**Due to the current circumstances, we are unable to guarantee the grocery delivery date and time of your order. We will make our best effort to process all orders on the scheduled day.
Numbers Speak For Themselves!
Delivery Fees
Groceries ordered online with a basket value of over $129 will be delivered to your doorstep for free. Orders below will have a Flat Fees of $8.95 as delivery charges.
Grocery Delivery Schedule
- Delivering within 24 to 48 Hours, 7 Days a Week
Stouffville, Richmond Hill & Markham
- Same day delivery for orders placed before 12 Noon!
All Orders Delivered Between 12pm - 10pm
Return Policy
We are extremely sorry, but at present no returns are accepted, due to health reasons imposed by the government of Canada. Hence, please make sure before placing the order.
Our return policy will revise to normal, once our suppliers start accepting returns.
We hope you understand and fully cooperate with our online grocery delivery team, as it is out of our control!
For any complaints or suggestions regarding our products, services, or anything related to your online grocery order, please contact us via email on help@basicvending.com
